Zigly offers a flexible return policy for products ordered. Under this policy, each product purchased can be returned between 0-7 days, post its delivery. The return window will be listed in the Returns section, once delivered.
Products shall not be eligible for return under the following circumstances:
If the product has been opened, partially used or damaged. Please check the package carefully at the time of delivery.
Any consumable products.
If it is mentioned in the details that the product is non-returnable.
If the return window for any or all products in order has expired.
Any accessories given with the product(s) are missing.
If the product does not have the original serial number/UPC number/barcode affixed, which was present at the time of delivery.
Any damage/defect which is not covered under the manufacturer's warranty.
Any perishable products, however, if you have received damaged products or any quality issue then you can raise a complaint against the same.
However, if you are unable to raise a request despite your product(s) being eligible for returns, please reach out to our Customer Care.